Job Description
Join our dynamic hospitality team at Grand Plaza Hotel! We're seeking enthusiastic individuals to fill our Weekend Front Desk Agent positions. No prior experience is required – we provide comprehensive training to ensure your success. This role is perfect for students, career changers, or anyone seeking weekend flexibility in Sacramento's vibrant downtown. Enjoy competitive pay, growth opportunities, and a supportive work environment. Apply today and start your career in hospitality!
Responsibilities
- Provide exceptional customer service to hotel guests during weekend shifts
- Manage check-in/check-out processes using hotel software systems
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Perform basic administrative tasks including phone handling
- Uphold brand standards and cleanliness protocols
Qualifications
- No prior experience required – we train all new hires
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn systems
- Ability to work weekends and flexible hours
- Professional appearance and positive attitude
- Attention to detail and problem-solving abilities
- Team player with customer-first mindset