Job Description
Join our dynamic hospitality team as a Front Desk Agent and kickstart your career in the vibrant heart of Atlanta! We're seeking friendly, energetic individuals to provide exceptional guest experiences during weekend shifts. No prior experience is needed – we'll provide comprehensive training to help you succeed in this customer-facing role.
As a cornerstone of our guest services, you'll create memorable first impressions while handling check-ins, managing reservations, and resolving inquiries with professionalism. This weekend position offers flexible scheduling and growth opportunities within our expanding portfolio of premium properties across Atlanta and Virginia.
Responsibilities
- Greet and register guests with warm professionalism during weekend shifts
- Efficiently manage check-in/check-out processes using hotel systems
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Operate phone systems and manage reservation modifications
- Uphold brand standards through cleanliness and safety protocols
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – training provided
- Exceptional communication and interpersonal skills
- Basic computer proficiency with ability to learn systems quickly
- Strong problem-solving abilities and attention to detail
- Flexible availability for weekend shifts (Fri-Sun)
- Positive attitude and commitment to guest satisfaction
- Ability to stand/walk for extended periods