Job Description
Join our award-winning luxury hotel team as a Front Desk Agent in the heart of Washington DC! We're seeking charismatic hospitality professionals to deliver exceptional guest experiences during weekend shifts. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in one of America's most vibrant cities. If you thrive in fast-paced environments and take pride in creating memorable stays, apply today!
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Handle reservations, billing inquiries, and payment processing
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Maintain accurate guest records using hotel management systems
- Promote hotel amenities and local attractions
- Ensure lobby area remains immaculate and welcoming
Qualifications
- Minimum 1 year hotel front desk experience preferred
- Exceptional communication and interpersonal skills
- Proficiency in Opera or similar PMS systems
- Flexible weekend availability (Fri-Sun shifts)
- Strong problem-solving abilities
- Basic knowledge of Washington DC attractions
- Valid driver's license for valet parking (if applicable)