Job Description
Join our award-winning team as a Front Desk Agent at Grand Hospitality Group! We're seeking friendly, energetic individuals to create memorable guest experiences during weekend shifts. No prior experience required – we provide comprehensive training to set you up for success. Enjoy a dynamic work environment with competitive pay, flexible scheduling, and opportunities for growth within our luxury hotel chain.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent required
- Zero hospitality experience needed – we train!
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Weekend availability (Friday/Saturday/Sunday shifts)