Job Description
Join our dynamic hospitality team as a Front Desk Agent and launch your career without prior experience! We're seeking friendly, energetic individuals to manage weekend operations at our premium Raleigh location. As the first point of contact, you'll create memorable guest experiences while handling check-ins, reservations, and inquiries. Enjoy competitive pay, flexible weekend schedules, and comprehensive training. Perfect for students or career-changers seeking entry-level hospitality roles with growth potential.
Responsibilities
- Efficiently manage guest check-in/check-out processes using hotel software
- Handle reservation inquiries and modifications via phone/in-person
- Resolve guest concerns with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with basic administrative tasks as needed
Qualifications
- No prior experience required – we provide comprehensive training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work weekends and holidays
- Attention to detail and problem-solving aptitude
- Professional appearance and positive attitude
- Must be authorized to work in the US