Job Description
Join our award-winning team at Grand Plaza Hotel as a Front Desk Agent and experience the perfect blend of hospitality growth and financial stability with weekly pay! We're seeking charismatic professionals who thrive in fast-paced environments and are passionate about creating unforgettable guest experiences. Enjoy competitive compensation, comprehensive benefits, and a dynamic workplace where your contributions are recognized immediately. Apply today and start your rewarding journey in Albuquerque's premier hospitality destination!
Responsibilities
- Check in/out guests efficiently with warm professionalism
- Manage reservations and optimize room occupancy
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems (PMS) with precision
- Uphold brand standards and safety protocols
Qualifications
- 1+ years hotel front desk experience preferred
- Exceptional communication and multitasking abilities
- Proficiency in reservation systems (Opera/Micros)
- Strong problem-solving and conflict resolution skills
- Flexibility to work evenings/weekends/holidays
- Valid New Mexico hospitality certification
- High school diploma or equivalent required