Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Horizon Hotels Denver! We're seeking energetic professionals to deliver exceptional guest experiences in a luxury downtown setting. With weekly pay and comprehensive benefits, this is your opportunity to grow in the hospitality industry while enjoying Colorado's vibrant lifestyle.
Why Choose Us?
- Weekly pay with competitive hourly rates
- Free employee accommodation (optional)
- Career advancement opportunities
- Comprehensive health benefits
- Employee discounts on dining and activities
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints professionally
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
- Assist with concierge services and local recommendations
Qualifications
- Previous hotel front desk experience preferred
- Strong communication and interpersonal skills
- Proficiency in property management systems (e.g., Opera)
- Ability to work flexible shifts including weekends
- Basic math and cash handling skills
- Professional appearance and demeanor
- High school diploma or equivalent required
- Valid Colorado driver's license (if offering airport transfers)