Job Description
Join our award-winning hospitality team as a Front Desk Agent in vibrant Louisville, KY! We're seeking charismatic professionals to deliver exceptional guest experiences with flexible weekly pay options. Enjoy a supportive environment with competitive compensation and growth opportunities in the heart of Kentucky's tourism hub.
Responsibilities
- Manage check-in/check-out procedures with precision and warmth
- Handle guest inquiries and resolve service issues proactively
- Process reservations and optimize room allocations
- Maintain accurate billing records and payment processing
- Coordinate with housekeeping and maintenance teams
- Execute shift handovers with detailed documentation
- Uphold brand standards through consistent service delivery
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency in hotel management software (e.g., Opera)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- Valid driver's license preferred