Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in vibrant Kansas City! We're seeking energetic professionals to deliver exceptional guest experiences with weekly pay and competitive benefits. Enjoy working in a luxury hotel environment while advancing your hospitality career.
Why You'll Love Working With Us:
- Weekly paychecks for financial flexibility
- Comprehensive training and career development
- Health, dental, and vision benefits
- Employee discounts on hotel stays
- Positive, collaborative team culture
Responsibilities
- Check in/out guests efficiently with warm, professional demeanor
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Maintain clean, organized front desk area
Qualifications
- 1+ years hospitality or customer service experience
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Proficient with hotel management software (e.g., Opera)
- High school diploma or equivalent required
- Strong attention to detail and organizational skills
- Positive attitude with guest-first mentality