Job Description
Join our dynamic team as a Front Desk Agent at Hospitality Careers Inc! We're seeking energetic professionals to deliver exceptional guest experiences in our Fort Worth location. Enjoy the stability of weekly pay, flexible shift work, and career growth opportunities in the heart of Texas. Perfect for detail-oriented individuals who thrive in fast-paced environments.
Responsibilities
- Manage guest check-in/check-out procedures with precision
- Handle reservations and modify bookings via property management systems
- Resolve guest inquiries and complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Uphold strict security and confidentiality protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency in property management software (e.g., Opera)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling abilities
- Valid Texas driver's license (if required for errands)
- Spanish bilingual preferred