Job Description
Join our award-winning team at the Grand Orleans Hotel in the heart of New Orleans! We're seeking passionate individuals to join our hospitality family with no prior experience required. As a premier destination in the French Quarter, we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a vibrant work environment where every day brings new experiences. Apply now to start your exciting career in the heart of the Big Easy!
Responsibilities
- Provide exceptional guest services including check-in/out, concierge assistance, and reservation support
- Maintain cleanliness and organization of public areas and guest rooms
- Coordinate with housekeeping, maintenance, and food service departments
- Handle guest inquiries and resolve issues promptly with a positive attitude
- Process payments and manage billing transactions accurately
- Participate in daily team briefings and training sessions
- Adhere to all safety protocols and company standards
Qualifications
- No prior hotel or hospitality experience required
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and comfort with POS systems
- Positive attitude and commitment to exceptional guest service
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Must be authorized to work in the United States