Job Description
Join our dynamic hospitality team as a Front Desk Agent in vibrant Memphis! We're seeking energetic professionals to deliver exceptional guest experiences with flexible weekly pay schedules. Enjoy the rhythm of Beale Street while building a rewarding career in customer service. Immediate openings available for shift work with competitive compensation and growth opportunities.
Responsibilities
- Manage guest check-in/check-out procedures with precision and warmth
- Handle reservations, billing inquiries, and payment processing
- Resolve guest concerns promptly using conflict resolution techniques
- Maintain accurate records using property management systems
- Coordinate with housekeeping and maintenance teams
- Execute daily shift operations and reporting tasks
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Proficiency in reservation software (e.g., Opera, Cloudbeds)
- Strong communication and problem-solving abilities
- Availability for flexible shifts including nights/weekends
- Basic math and cash handling skills
- Ability to multitask in fast-paced environments
- Positive attitude with guest-first mindset