Job Description
Join our dynamic Austin hotel team as a Front Desk Agent with immediate daily pay opportunities! We're seeking energetic professionals to deliver exceptional guest experiences in the heart of Texas' vibrant capital. Enjoy the flexibility of part-time work with same-day compensation while building your hospitality career in one of America's fastest-growing cities. Our competitive benefits package includes complimentary room nights, meal discounts, and advancement opportunities for dedicated team members.
Responsibilities
- Manage guest check-in/check-out processes using PMS systems
- Handle reservations, inquiries, and billing transactions
- Resolve guest concerns with prompt, personalized solutions
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Execute upselling strategies for room upgrades and amenities
- Uphold brand standards through meticulous attention to detail
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in Opera, Cloudbeds, or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- Valid Texas driver's license preferred
- Fluency in English; Spanish beneficial
- Professional appearance and positive demeanor