Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Hotel Washington! We're seeking energetic, guest-focused professionals to create memorable experiences for our visitors. With weekly pay and comprehensive training, this role is perfect for career starters in the luxury hospitality sector. Enjoy competitive benefits, flexible scheduling, and opportunities for advancement in one of New York's premier destinations.
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests and resolve issues promptly using company protocols
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams for seamless operations
- Utilize PMS software to manage occupancy and guest data
- Uphold brand standards through professional appearance and communication
Qualifications
- No experience required – we provide paid on-the-job training
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and comfort with technology
- Flexible availability including evenings, weekends, and holidays
- Positive attitude and commitment to guest satisfaction
- Must pass background check and drug screening