Job Description
Join our award-winning Seattle hotel team as a Front Desk Agent and experience the thrill of weekly pay! We're seeking charismatic professionals to deliver exceptional guest experiences in the heart of the Emerald City. Enjoy competitive wages, flexible scheduling, and growth opportunities within our premium hospitality brand. If you're passionate about service and thrive in fast-paced environments, this is your moment to shine.
Responsibilities
- Check in/out guests efficiently using Opera/PMS systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to maximize revenue
- Maintain a clean, organized lobby environment
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel management software (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid Washington State Food Handler's Card
- Flexible availability including nights/weekends/holidays
- Basic math and cash handling accuracy