Job Description
Join our award-winning hospitality team as a Front Desk Agent and enjoy the convenience of weekly pay! We're seeking a charismatic professional to deliver exceptional guest experiences at our premium Oakland property. This role offers competitive compensation, growth opportunities, and a dynamic work environment in California's vibrant Bay Area. If you're passionate about service excellence and thrive in fast-paced settings, apply today!
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and accuracy
- Handle reservations, room assignments, and billing inquiries
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain financial records
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in property management systems (e.g., Opera, Delphi)
- Strong communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Basic math and cash handling abilities
- Flexibility to work evenings, weekends, and holidays
- Valid California driver's license preferred