Job Description
Join our award-winning team at Grand Hospitality Group as an Entry-Level Hotel Associate! No experience needed – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Be the first smile guests see when they arrive and the last friendly face they remember. Apply today and start your journey in the vibrant Fresno hospitality scene!
Responsibilities
- Deliver exceptional guest service at the front desk, check-ins, and check-outs
- Assist with room preparation and maintenance coordination
- Manage reservations and answer guest inquiries via phone/email
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Support daily operations as assigned by management
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and customer-focused mindset
- Reliable transportation and punctuality
- Must pass background check and drug screening