Job Description
Join our dynamic team at Grand Hospitality Group as a Front Desk Agent and enjoy the flexibility of weekly pay with shift-based work! We're seeking energetic professionals who excel in customer service to create memorable experiences for our guests in the heart of Houston. This role offers competitive compensation, growth opportunities, and a vibrant work environment. If you're passionate about hospitality and thrive in fast-paced settings, apply today to start your rewarding career journey!
Responsibilities
- Check guests in/out efficiently using PMS software
- Manage reservation inquiries and modify bookings
- Process payments and handle cash/credit transactions
- Respond to guest inquiries with exceptional service
- Coordinate with housekeeping and maintenance teams
- Assist with luggage and concierge services
- Maintain accurate records of guest feedback
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Proficient in hotel management systems
- Strong communication and problem-solving skills
- Ability to work flexible shifts (evenings/weekends)
- Basic math and cash handling abilities
- Positive attitude with attention to detail