Job Description
Join our award-winning team at Grand Hospitality Group as a Local Front Desk Agent! We're seeking energetic, customer-focused individuals to deliver exceptional guest experiences at our flagship Phoenix location. No prior experience is required – we provide comprehensive training and career growth opportunities. Enjoy a supportive work environment with flexible scheduling, competitive benefits, and the chance to build a lasting career in hospitality.
Why You'll Love Working With Us:
- Immediate hire opportunities with paid training
- Career advancement paths into management
- Employee discounts on hotel stays and dining
- Health and wellness benefits after 90 days
- Positive, team-oriented culture
Responsibilities
- Warmly greet and register guests with genuine enthusiasm
- Efficiently manage check-in/check-out processes using our property management system
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest experience
- Maintain a clean, organized front desk area
Qualifications
- No experience required – we train all new hires!
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Proficient in basic computer applications
- Strong problem-solving abilities
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Must be available to work weekends and holidays