Job Description
Join our award-winning Memphis hospitality team as a Front Desk Agent and enjoy the stability of weekly pay! We're seeking energetic professionals to create memorable guest experiences at our downtown Memphis location. This role offers competitive compensation, growth opportunities, and the chance to work in one of Tennessee's most vibrant cities. Paychecks issued every Friday!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm hospitality
- Manage reservations, room assignments, and billing inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Utilize property management systems (e.g., Opera, OPERA) efficiently
- Resolve guest concerns promptly and professionally
- Uphold brand standards and safety protocols
Qualifications
- Minimum 1 year hotel or customer service experience
- Proficiency with reservation software and MS Office
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts, including weekends/holidays
- High school diploma or equivalent required
- Basic math skills for handling cash transactions
- Tennessee hospitality certification preferred