Job Description
Join our award-winning team at Grand Hotel California, where we blend luxury with local charm! We're seeking energetic Front Desk Agents to create unforgettable guest experiences. Enjoy competitive pay, flexible shift schedules (evenings/weekends), and comprehensive training. Perfect for career starters in hospitality!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Handle guest inquiries with exceptional professionalism
- Manage room assignments and billing discrepancies
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Uphold brand standards in all guest interactions
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and POS system experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Customer service mindset with attention to detail
- Team player with positive attitude