Job Description
Join our award-winning team at Grand Plaza Hotel as a Front Desk Agent and enjoy weekly pay with no experience required! We provide comprehensive paid training and career advancement opportunities for motivated individuals. If you're passionate about hospitality and want to start your career in a dynamic environment, apply today!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and handle special requests with professionalism
- Process payments and maintain accurate guest records
- Answer multi-line phones and direct inquiries appropriately
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest experience
- Resolve guest complaints promptly and maintain positive relationships
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and customer service mindset
- Ability to multitask in fast-paced environments