Job Description
Join our award-winning luxury hotel in the heart of Atlanta as a Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences during our high-energy weekend shifts. This is your opportunity to shine in a dynamic hospitality environment while enjoying competitive pay and comprehensive benefits. Perfect for students, career-changers, or hospitality enthusiasts seeking flexible weekend schedules. Apply today to become part of Atlanta's premier hospitality team!
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Handle guest inquiries with professionalism and local expertise
- Process payments and manage billing discrepancies
- Coordinate with housekeeping and maintenance teams
- Upsell premium rooms and amenities to maximize revenue
- Maintain accurate guest records and confidential information
- Resolve guest complaints promptly and effectively
Qualifications
- Previous hotel front desk experience preferred
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities under pressure
- Proficiency with property management systems
- Flexible availability for weekend shifts (Fri-Sun)
- Ability to multitask in fast-paced environments
- Valid driver's license and reliable transportation
- Basic knowledge of Atlanta attractions and services