Job Description
Join our award-winning hospitality team in the heart of Los Angeles! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences with weekly pay. If you're passionate about service and thrive in fast-paced environments, apply today to start your career with us.
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries, complaints, and special requests with professionalism
- Process payments and manage billing transactions securely
- Coordinate with housekeeping and maintenance teams for guest room readiness
- Perform nightly audits and generate daily occupancy reports
- Upsell hotel amenities and services to enhance guest satisfaction
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency in hotel management systems (e.g., Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Flexible availability including weekends and holidays
- Valid California driver's license (if required for errands)