Job Description
We are looking for a dedicated and professional Front Desk Agent to join our team in the heart of Minneapolis. As the first point of contact for our guests, you will play a crucial role in delivering an exceptional hospitality experience. We pride ourselves on offering weekly pay and a supportive work environment.
Why You’ll Love Working Here:
- Weekly Pay: Get paid every week for your hard work.
- Competitive Compensation: Earn between $18.00 and $22.00 per hour based on experience.
- Premium Environment: Work in a historic, landmark building with modern amenities.
- Career Growth: Opportunities for advancement within a leading hospitality brand.
If you are a detail-oriented individual with a passion for customer service, we want to meet you.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a smooth check-in process.
- Handle check-outs efficiently while collecting payments accurately.
- Manage incoming phone calls and emails with professionalism and courtesy.
- Provide local recommendations and assistance to guests regarding dining and attractions.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Address guest inquiries and resolve complaints in a timely and professional manner.
- Update guest information and reservation details in the property management system.
Qualifications
- High school diploma or equivalent is required.
- Previous experience in hospitality, reception, or customer service is preferred.
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and reservation software.
- Ability to stand for extended periods and lift moderate objects.
- A professional appearance and a positive, welcoming attitude.