Job Description
Join our vibrant Kansas City team as a Front Desk Agent where your dedication to hospitality shines! We offer weekly pay and flexible shift work options to fit your lifestyle. As the first point of contact, you'll create memorable experiences for our guests while ensuring seamless hotel operations. Enjoy competitive compensation, comprehensive benefits, and a supportive team environment in the heart of Missouri.
Responsibilities
- Check in/out guests efficiently with warm professionalism
- Manage reservations and room assignments using PMS software
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Strong communication and conflict resolution skills
- Proficiency with hotel management systems (e.g., Opera)
- Flexible availability for day/night/weekend shifts
- Basic math and cash handling abilities
- Ability to stand for extended periods
- Valid driver's license preferred