Job Description
Join our dynamic hospitality team as a Front Desk Agent in Albuquerque! We offer weekly pay, flexible shift schedules, and a supportive work environment. Perfect for detail-oriented professionals who thrive in customer-facing roles. Enjoy competitive compensation, benefits package, and growth opportunities within our expanding network of premium properties.
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments using property management systems
- Respond to guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards and maintain lobby area presentation
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency with reservation software (e.g., Opera, PropertyWare)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and cash handling experience
- High school diploma or equivalent required