Job Description
Join our dynamic team as a Front Desk Agent at Grand Hospitality Group! We're seeking energetic professionals to deliver exceptional guest experiences in our vibrant San Francisco location. Enjoy weekly pay, flexible shift schedules, and career growth opportunities in the heart of California's hospitality scene.
What We Offer:
- Weekly pay with direct deposit
- Comprehensive training program
- Health benefits and 401(k) matching
- Employee discounts on hotel stays
- Supportive team environment
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Process payments and resolve billing inquiries
- Provide local recommendations and assistance
- Maintain accurate guest records and logs
- Coordinate with housekeeping and maintenance teams
- Handle emergency situations calmly and professionally
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience
- Strong communication and problem-solving skills
- Proficiency with hotel software (e.g., Opera, PMS)
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling skills
- Professional appearance and positive attitude