Job Description
Join our award-winning team at Hospitality Plus Inc. as a Front Desk Agent in vibrant Austin, Texas! We're seeking customer service superstars ready to deliver exceptional guest experiences with the convenience of weekly pay and flexible shift schedules. This is your chance to be the first face our guests see while building a rewarding career in hospitality.
Why You'll Love Working With Us:
- Weekly paychecks for financial flexibility
- Comprehensive training and growth opportunities
- Health benefits and employee discounts
- Dynamic, team-oriented environment
Responsibilities
- Manage seamless guest check-in/check-out processes using property management systems
- Handle guest inquiries, requests, and resolve issues with exceptional service
- Process payments, manage reservations, and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for optimal operations
- Uphold brand standards through professional communication and appearance
- Monitor security protocols and ensure guest safety
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year customer service or front desk experience
- Proficiency with hotel software (e.g., Opera, Cloudbeds)
- Flexible availability for day/night/weekend shifts
- Strong problem-solving and conflict resolution skills
- Excellent communication and multitasking abilities
- Texas state hospitality license (if applicable)