Job Description
Join our award-winning luxury hotel in Dallas as a Full-Time Hospitality Manager! We're seeking a passionate leader to deliver exceptional guest experiences while driving operational excellence. Enjoy competitive compensation, comprehensive benefits, and career growth in Texas' thriving hospitality industry. Be part of a team that redefines luxury service in the Lone Star State.
Responsibilities
- Oversee daily hotel operations including front desk, concierge, and guest services
- Train and manage staff to maintain exceptional service standards
- Resolve guest inquiries and complaints with professionalism
- Coordinate with housekeeping and maintenance teams
- Monitor room availability and optimize reservation systems
- Implement and maintain quality control procedures
- Ensure compliance with health and safety regulations
Qualifications
- 3+ years in hotel management, preferably luxury segment
- Texas hospitality certification or equivalent experience
- Strong leadership and team management skills
- Expertise in hotel management software (Opera, Fidelio)
- Exceptional problem-solving and communication abilities
- Bachelor's degree in Hospitality or related field
- Ability to work flexible shifts including nights/weekends