Job Description
Join our award-winning luxury hotel in the heart of downtown Sacramento as we seek an experienced Hotel Manager to lead our operations. As the cornerstone of our guest experience, you'll drive service excellence while managing a dynamic team of hospitality professionals. This role offers competitive compensation, comprehensive benefits, and opportunities for career growth within our expanding portfolio of premium properties.
Our commitment to sustainability and community engagement makes us a leader in California's hospitality scene. You'll work in a vibrant downtown location near major attractions like the Golden State Museum and Sacramento River, with easy access to public transportation and local culinary hotspots.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and concierge services
- Develop and implement strategic initiatives to enhance guest satisfaction and loyalty
- Manage departmental budgets, financial reporting, and cost control measures
- Lead, mentor, and train staff through performance evaluations and professional development programs
- Coordinate with vendors, contractors, and corporate partners for seamless service delivery
- Ensure compliance with health, safety, and accessibility regulations
- Analyze operational metrics and implement improvements to drive revenue and efficiency
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years progressive experience in hotel management with luxury property background
- Proven track record of exceeding revenue targets and guest satisfaction scores
- Strong leadership skills with ability to motivate diverse teams
- Expertise in PMS systems (Opera, Cloudbeds) and revenue management tools
- Exceptional problem-solving abilities and crisis management experience
- Valid California Food Handler and Alcohol Service certifications
- Proficient in Microsoft Office Suite and data analysis tools