Job Description
Join our award-winning hospitality team at Sunrise Plaza Hotel & Resort in El Paso, TX! We're seeking dedicated Full-Time Hotel Shift Supervisors to deliver exceptional guest experiences during evening, overnight, and weekend shifts. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in a dynamic work environment. Apply today to become part of El Paso's premier hospitality destination!
Responsibilities
- Oversee daily hotel operations during assigned shifts, ensuring seamless guest services and staff coordination
- Manage check-in/check-out processes, address guest inquiries, and resolve service issues promptly
- Supervise housekeeping, maintenance, and front desk teams to maintain operational standards
- Monitor safety protocols and emergency procedures during all shift hours
- Conduct staff training sessions and performance evaluations
- Coordinate with departments for room preparation, event setup, and VIP guest handling
- Maintain accurate shift logs and incident reports
Qualifications
- 3+ years hotel/hospitality management experience required
- Flexible availability including nights, weekends, and holidays
- Strong leadership and conflict resolution skills
- Proficiency in hotel management software (Opera, Fidelio, etc.)
- Texas Food Handler certification preferred
- Ability to work standing for extended periods and lift 30 lbs
- Bilingual (English/Spanish) communication skills required
- Valid Texas driver's license