Job Description
Join our award-winning luxury resort in the heart of Los Angeles as a Full-Time Hotel Manager. Lead our exceptional team to deliver unforgettable guest experiences while maintaining operational excellence. We offer competitive compensation, comprehensive benefits, and career growth opportunities in the dynamic hospitality industry.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and guest services
- Develop and implement strategic plans to enhance guest satisfaction and loyalty
- Manage staff recruitment, training, and performance evaluation
- Ensure compliance with safety regulations and brand standards
- Analyze financial reports to optimize revenue and operational efficiency
- Coordinate with vendors and maintain supplier relationships
- Handle guest complaints and resolve issues promptly
Qualifications
- Bachelor's degree in Hospitality Management or related field
- Minimum 5 years hotel management experience in luxury properties
- Proven leadership skills with team management experience
- Strong knowledge of PMS systems and hotel operations
- Excellent communication and problem-solving abilities
- Ability to work flexible hours including nights, weekends, and holidays
- Valid California hospitality management certification preferred
- Fluency in English; Spanish language skills a plus