Job Description
Join Atlanta's premier hospitality destination! Grand Plaza Hotels is seeking dedicated full-time shift workers to deliver exceptional guest experiences across our luxury properties. This role offers competitive pay, comprehensive benefits, and opportunities for career growth within our award-winning organization. Work in a dynamic environment where your contributions directly shape guest satisfaction and operational excellence.
Responsibilities
- Provide exceptional guest service across all hotel departments including front desk, housekeeping, and food & beverage
- Manage check-in/check-out processes efficiently using property management systems
- Coordinate with housekeeping and maintenance teams to ensure room readiness and facility standards
- Handle guest inquiries and resolve issues promptly with professionalism
- Assist with special event setups and VIP guest accommodations
- Maintain accurate documentation and shift reports
- Adhere to safety protocols and emergency procedures
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality or customer service experience preferred
- Flexible availability to work nights, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with point-of-sale systems
- Physical stamina for standing/walking throughout shifts