Job Description
Join our dynamic hotel team in downtown Chicago as a Guest Service Agent! No experience required—just your positive attitude and dedication to exceptional hospitality. Enjoy flexible shift schedules while earning competitive pay in a vibrant urban environment. Perfect for students, career changers, or anyone seeking a rewarding hospitality career without prior experience. Training provided!
Responsibilities
- Welcoming and registering guests with warm professionalism
- Managing check-in/check-out procedures efficiently
- Handling guest inquiries and resolving concerns promptly
- Processing payments and maintaining accurate records
- Coordinating with housekeeping and maintenance teams
- Operating hotel reservation systems
- Ensuring lobby and common areas are pristine
- Supporting team during peak hours and events
Qualifications
- High school diploma or equivalent
- No prior experience necessary
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Attention to detail and problem-solving mindset
- Customer service-oriented personality
- Ability to stand for extended periods