Job Description
Join our award-winning team at Grand Bay Hotel Oakland and launch your hospitality career! We're seeking passionate individuals to deliver exceptional guest experiences. No prior experience needed – we provide comprehensive training to develop your skills in customer service, operations, and hotel management. Enjoy competitive pay, benefits, and growth opportunities in Oakland's premier luxury hotel. Your journey in hospitality starts here!
Responsibilities
- Deliver warm, personalized welcome and assistance to all guests
- Manage check-in/check-out processes efficiently using hotel systems
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping, maintenance, and F&B departments
- Uphold brand standards and cleanliness protocols
- Participate in daily briefings and team meetings
Qualifications
- No experience required – we train all team members
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Basic computer literacy
- Flexible schedule including weekends and holidays
- Positive attitude and team player mindset