Job Description
Launch your hospitality career with Grandview Hotels & Resorts! We're seeking passionate Guest Service Agents to join our dynamic team in Louisville, KY. No prior experience required – we provide comprehensive training to help you thrive in a fast-paced luxury environment. If you're a people person with a positive attitude, we want to meet you!
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservation inquiries and room assignments
- Address guest requests promptly and professionally
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with luggage and valet services
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in busy environments
- Basic computer proficiency
- Customer-focused mindset
- Reliable transportation
- Flexible availability including weekends/holidays
- Positive attitude and eagerness to learn