Job Description
Join our award-winning team at Mountain View Hospitality! We're seeking energetic Guest Services Agents to deliver exceptional guest experiences at our premier Colorado Springs location. No experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic, supportive environment.
Responsibilities
- Check guests in/out efficiently using our property management system
- Respond to guest inquiries with professionalism and local expertise
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold cleanliness and safety standards in public areas
- Assist with event setup and special guest arrangements
- Resolve guest concerns promptly and escalate when necessary
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Ability to stand/walk for extended periods
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and customer-first mindset
- No prior experience necessary – training provided!