Job Description
Join our award-winning team at Grand Plaza Hotel as a Hospitality Associate! We're seeking enthusiastic individuals to deliver exceptional guest experiences in the heart of Indianapolis. No prior experience required—we provide comprehensive training to help you succeed in the dynamic hospitality industry. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our luxury hotel chain.
Responsibilities
- Deliver warm, personalized service to guests at check-in/check-out
- Manage reservations and room assignments using hotel software
- Respond promptly to guest inquiries and resolve concerns
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold cleanliness and safety standards in public areas
- Participate in daily team briefings and training sessions
Qualifications
- No experience required - full training provided
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy (typing, email, reservation systems)
- Positive attitude and team player mentality
- Ability to stand for extended periods
- Valid state ID and work authorization