Job Description
Start your hospitality career with us! Grand Hospitality Group is seeking enthusiastic Front Desk Agents for our premium Los Angeles location. No prior experience required—we provide comprehensive training to launch your career. Enjoy flexible scheduling, competitive pay, and a supportive team environment. This role is perfect for students or career-changers seeking growth in the luxury hospitality sector.
Responsibilities
- Guest check-in/out procedures with warm professionalism
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Basic computer proficiency
- Pleasant demeanor and customer-focused attitude
- Ability to work flexible hours including weekends
- No hospitality experience required – we train you!