Job Description
Join our dynamic hospitality team at Grand Ocean Hotel in Long Beach, CA! We're seeking enthusiastic Hotel Front Desk Agents to deliver exceptional guest experiences through shift work with weekly pay. Enjoy competitive hourly wages, flexible scheduling, and opportunities for growth in a vibrant coastal city.
Why Work With Us?
- Weekly paychecks for financial peace of mind
- Full-time positions with comprehensive benefits
- Modern work environment in a prime beachfront location
- Career advancement opportunities within our hotel group
Responsibilities
- Manage guest check-in/check-out processes efficiently using hotel software
- Handle guest inquiries and resolve issues with exceptional service
- Process payments and manage cash drawer operations accurately
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through professional communication and appearance
- Assist with reservations and room assignments during peak shifts
- Maintain detailed records of guest interactions and special requests
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in hotel management systems (Opera, Fidelio, etc.)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic math and cash handling accuracy
- High school diploma or equivalent required
- Flexible availability to cover rotating shifts
- Valid California driver's license preferred