Job Description
Join our award-winning team at Grand Hotel Oklahoma and launch your hospitality career! We're seeking passionate individuals to deliver exceptional guest experiences in our downtown location. Enjoy competitive pay, comprehensive training, and opportunities for advancement in a supportive environment. Perfect for career changers or recent graduates eager to grow in the hospitality industry.
Responsibilities
- Deliver exceptional customer service during guest check-in/check-out processes
- Assist with luggage handling and guest inquiries
- Perform daily room inspections and maintenance reporting
- Coordinate with housekeeping and maintenance teams
- Process payments and manage reservations
- Uphold brand standards in all guest interactions
- Resolve guest concerns with professionalism
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and POS experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Attention to detail and problem-solving abilities
- Positive attitude and teamwork-oriented mindset
- Willingness to complete paid certification training