Job Description
Join our award-winning luxury hotel in downtown Dallas and launch your hospitality career! We're seeking enthusiastic Hospitality Associates to deliver exceptional guest experiences at our renowned front desk. As a cornerstone of our operations, you'll be the first point of contact for our international clientele, combining Southern charm with world-class service. Enjoy competitive pay, comprehensive benefits, and accelerated career growth within our global hotel chain.
Responsibilities
- Manage guest check-in/check-out processes with efficiency and precision
- Handle reservation inquiries, room assignments, and payment processing
- Resolve guest concerns promptly and maintain high satisfaction scores
- Coordinate with housekeeping, maintenance, and valet teams
- Process payments and maintain accurate financial records
- Promote hotel amenities and upsell premium services
- Adhere to brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 0-2 years hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Professional appearance and positive attitude
- Ability to stand for extended periods
- Valid Texas driver's license (for valet coordination)