Job Description
Launch your hospitality career with Grand City Hotels! We're seeking enthusiastic, no-experience-required candidates to join our award-winning team in Chicago. As a Hospitality Associate, you'll deliver exceptional guest experiences while learning valuable industry skills in a supportive environment. Enjoy competitive pay, comprehensive training, and opportunities for advancement. Join us in creating memorable stays for visitors to the Windy City!
Responsibilities
- Provide exceptional guest service at the front desk and throughout the property
- Assist with check-in/check-out processes and reservation management
- Respond to guest inquiries and resolve concerns promptly
- Collaborate with housekeeping and maintenance teams
- Operate hotel systems (PMS, POS) with proper training
- Maintain clean and organized public areas
- Support event setup and special guest requests
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible schedules including weekends/holidays
- Basic computer literacy and willingness to learn new systems
- Attention to detail and problem-solving mindset
- Team-oriented attitude with customer service focus
- Must be authorized to work in the United States