Job Description
Join the Grand Plaza Hotel's award-winning team and launch your hospitality career in the heart of Albuquerque! We're seeking passionate individuals who thrive in customer-facing roles and want to grow with us. No prior experience is required – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Deliver exceptional guest service through front desk operations, check-ins/check-outs, and concierge support
- Maintain pristine guest rooms and common areas following hospitality standards
- Process payments and manage reservations using our hotel management system
- Collaborate with housekeeping, maintenance, and food service departments
- Respond promptly to guest inquiries and resolve concerns with professionalism
- Uphold strict cleanliness and safety protocols throughout all guest interactions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Basic computer literacy and willingness to learn new systems
- Positive attitude with a service-oriented mindset
- Reliable transportation and punctual attendance
- Must pass background check and drug screening