Job Description
Join our award-winning team at Grand Plaza Hotel in downtown Chicago! We're seeking enthusiastic Hospitality Associates to deliver exceptional guest experiences through flexible shift work. No hotel experience required – we provide comprehensive paid training and career growth opportunities. Perfect for students, career changers, or those seeking flexible schedules. Enjoy competitive pay, free meals during shifts, and a supportive environment where your dedication is recognized.
As a Hospitality Associate, you'll be the heart of our operations, ensuring every guest feels welcomed and valued. Our modern downtown location offers easy access via public transit, and we prioritize work-life balance with consistent scheduling. Discover why we're Chicago's top employer for entry-level hospitality roles!
Responsibilities
- Deliver exceptional guest service during check-in/out and throughout guest stays
- Manage room assignments, reservations, and guest requests with precision
- Maintain pristine public areas and assist with housekeeping tasks
- Operate hotel management systems and POS technology
- Collaborate with cross-functional teams for seamless operations
- Resolve guest inquiries promptly and professionally
- Adhere to safety protocols and brand standards
- Support event setup and special guest functions
Qualifications
- No prior hotel experience required – we train motivated candidates
- High school diploma or equivalent (GED accepted)
- Flexible availability for evenings, weekends, and holidays
- Strong communication and problem-solving skills
- Basic computer literacy and tech-savviness
- Ability to stand/walk for extended periods
- Positive attitude and team-player mentality
- Valid work authorization in the United States