Job Description
Join our award-winning team at Grand Plaza Hotels and launch your hospitality career in the heart of Manhattan! We're seeking enthusiastic individuals with no prior experience to become Hospitality Associates, where you'll deliver exceptional guest experiences while building valuable skills in a luxury environment. Enjoy competitive pay, comprehensive training, and growth opportunities within our global hospitality network.
What We Offer:
- Industry-leading training programs
- Health benefits and 401(k) matching
- Employee discounts worldwide
- Career advancement pathways
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage reservation inquiries and room assignments
- Address guest concerns promptly and professionally
- Collaborate with housekeeping and maintenance teams
- Maintain cleanliness and organization of public areas
- Process payments and manage billing transactions
- Participate in daily team briefings and training sessions
Qualifications
- No prior experience required - we train all associates
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings/weekends)
- Attention to detail and problem-solving aptitude
- Basic computer literacy (reservation systems)
- Positive attitude and teamwork mindset
- High school diploma or equivalent preferred
- Must be able to stand for extended periods