Job Description
Join our award-winning team at Grand City Hotels as a Hospitality Associate! We're seeking passionate individuals to create unforgettable guest experiences in the heart of Philadelphia. No prior experience is needed – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic environment. Our team thrives on energy and teamwork, making every day a new adventure!
Responsibilities
- Deliver exceptional guest service at check-in/check-out and throughout the property
- Manage reservations and room assignments using hotel management software
- Handle guest inquiries with professionalism and problem-solving skills
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards and cleanliness protocols in all public areas
- Participate in daily briefings and team training sessions
Qualifications
- High school diploma or equivalent (or currently enrolled)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy with willingness to learn new systems
- Positive attitude and commitment to teamwork
- Reliability and punctuality for all shifts
- No hospitality experience required – we train!