Job Description
Join our award-winning hospitality team at the Austin Grand Hotel as a Part-Time Front Desk Agent! We're seeking energetic, guest-focused individuals to create memorable experiences for travelers from around the world. No experience? No problem! We provide comprehensive training to help you thrive. Enjoy flexible hours while building valuable customer service skills in the heart of Austin's vibrant downtown. This is your gateway to a rewarding career in hospitality!
Responsibilities
- Efficiently manage guest check-in/check-out processes using hotel software
- Handle reservations, room assignments, and payment processing accurately
- Provide local recommendations and exceptional guest service
- Resolve guest inquiries and concerns promptly
- Maintain organized front desk operations and documentation
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash drawer securely
Qualifications
- High school diploma or equivalent
- Outstanding communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy
- Positive attitude and strong problem-solving abilities
- No prior experience required – training provided!
- Availability to work evenings, weekends, and holidays
- Must be authorized to work in the United States