Job Description
Join our dynamic team at Grand City Hotels Philadelphia! We're urgently seeking passionate Hospitality Associates to deliver exceptional guest experiences across our 24/7 operations. This shift-based role offers immediate start dates, competitive wages, and growth opportunities in the heart of the city. Perfect for individuals seeking flexible schedules and a vibrant work environment. Apply today to become part of Philadelphia's premier hospitality destination!
Responsibilities
- Deliver outstanding guest service during assigned shifts (days, nights, weekends)
- Manage check-in/check-out procedures and room assignments efficiently
- Handle guest inquiries and resolve issues with professionalism
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards and safety protocols at all times
- Support special events and seasonal demands as needed
Qualifications
- Minimum 6 months hospitality or customer service experience
- Flexible availability including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to work efficiently in fast-paced environments
- Basic computer literacy and POS system knowledge
- Valid Pennsylvania Food Handler's Certificate (or willingness to obtain)
- Ability to stand/walk for extended periods and lift up to 30 lbs